
Ashley Williams
Was charged a $32.00 fee to make an online payment through the app. Called customer service immediately to see if a reversal or cancellation for the payment was possible. I was told it could be possible if the payment was made with a credit card. Ok! I reply. HOWEVER only it WASN'T possible because even though I selected credit or credit was selected for me it was with a debit card. I'll NEVER again visit a zego website or app in my life. Please take heed and make it a practice to pay in person.
9 people found this review helpful

Marybeth Baumgartner
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Great when it works, but it logs me out every few days and doesn't recognize my email/number for sending the activation code 50% of the time. (Error: "We couldn't find that email or mobile number. Please try again.") I basically have to remember to retry every few hours until it goes through, only to do it all again a few days later, when I realize I haven't gotten any notifications recently. Note: My apartment complex only uses this app for package notifications.
15 people found this review helpful

LaToya Calloway
This app is absolutely horrible! When I first downloaded it and created an account, it worked great. Now for the last 5 months or longer, it will not work at all. It keeps sending me a verification code, and once I enter it, it says account not found or not authorized. It takes me to the change password screen and still says "user not authorized"!
27 people found this review helpful