
Lay Cheng Tan
The app sends PDF attachments which are impossible to read on the small screen of a smartphone. The email notification does not include the attachment so the recipient still has to open the app to download the attachment which is difficult to read on a smartphone. Why can't you attach the document in the email notification so the recipient can directly read it off his/her laptop?
3 people found this review helpful
Ministry of Education (Singapore)
14 July 2022
Dear Lay Cheng, thank you for your valuable feedback. We will forward your feedback to our development team for consideration and improve on the user experience. Should you face any other issues, please contact us at moe_parents_gateway@moe.gov.sg. Thank you.

Hk W
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Parent gateway only show the date that the school send, no time was indicate. When there is zoom meeting, the school send me the password after the event is over, yet principal claim they sent before the event without proof, very unfair. I had sent my email to MOE parent gateway, but totally NO reply to my questions when the school sent the password to me and other issues. To prevent unncessary argument and history repeated, investigation should give all answer as the app involved many parents.
7 people found this review helpful
Ministry of Education (Singapore)
15 September 2021
Dear De P, thank you for your value feedback. We are sorry to hear of your distress, kindly email us the details of the event at moe_parents_gateway@moe.gov.sg, so that we can investigate further. Thank you.

Wan Liang Teo
Latest update is a s***show. Todo list moved from the bottom to the top and the option to filter by child was always there. But worse, after update every single announcement is re-flagged as unread.... Every announcement for every child since 2021...with no option to bulk select and flag as read. Thanks for wasting my time.
9 people found this review helpful