Moen Smart Water Network

2.3
148 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Moen Smart Sump Pump Monitor
• The Moen Smart Sump Pump Monitor gives you peace of mind by monitoring your sump pump’s performance through connected, smart technology. With real-time sump pump health checks and 24/7 alerts, your Smart Sump Pump Monitor will alert you about flooding risks before it’s too late.
• The Smart Sump Pump Monitor turns any existing sump pump into a smart sump pump.
• Whether you’re at home or on the go, you can receive immediate notifications via the Moen Smart Water app with automated 24/7 monitoring if your monitor detects a flooding risk. If you’re not near your phone or miss an alert, an optional audible siren will sound.
• If you’re away from home, the monitor will notify you about power or Wi-Fi outages that could disrupt your sump pump, so you know to check it as soon as you get home.
• The included Remote Leak Sensing Disc gives your home another layer of protection by notifying you if it detects water, extreme temperatures or excess humidity near your sump pump.

Moen Smart Faucet
• The Moen Smart Faucet offers convenience, precision and intuitive voice-control technology to help complete tasks in the kitchen.
• You can control your Smart Faucet in four different ways with your voice, the handle, the wave sensor and the app.
• Use either the Google Assistant or Amazon Alexa to issue voice commands and dispense water at precise temperatures and measurements.
• With the Moen Smart Water app, you can create unlimited custom presets for your everyday tasks, track water usage and adjust faucet settings for a personalized experience in the kitchen.
• The Smart Faucet connects to your home’s Wi-Fi network and is part of the Moen Smart Water Network of connected products.
• To learn more about the Smart Faucet, visit www.moen.com/smart-home/smart-faucet

Moen Plus
• Moen Plus offers a world of free benefits, support, and expertise to help you enjoy water even more, and it all comes with being a Moen owner.
• Tap into all the benefits of being a Moen owner by registering your product at register.moen.com
Updated on
Jul 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted
2.3
148 reviews
Davis Meade
June 5, 2022
The app works well but it lacks actual functionality, I should be able to control the flow rate from 0-100% not just from 50%. There should also be an option to disable motion controls, so that pets don't accidentally set off the faucet. Would also like to see the ability to disable the auto shut off feature. Update 06/05/2022: Still unable output less than a 50% flow rate, neither at the faucet, nor the app, nor the preset. Reduced star rating to 1 star.
2 people found this review helpful
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Moen Inc
July 6, 2022
Hello Davis Meade. We appreciate your suggestions and have forwarded this to the appropriate team. We can't comment on specific upcoming features, but we're always looking at the market to determine what features make sense for our customers. If you have any questions or need technical assistance, please contact us at 1-844-633-8356.
Jinoj Mathew
March 31, 2022
The idea is nice but the notification is crazy. I had no issues installing the app but I am constantly getting notification of pump failure but the pump is running fine and water level is fine. Notifications are completely unreliable. I have the sensor facing the water but the app still thinks there is equipment failure.
2 people found this review helpful
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Moen Inc
April 1, 2022
Hello Jinoj Mathew. We appreciate your feedback. We're sorry to hear about your experience with notifications and the Moen Smart Water app. We would like to get more information so we can further assist you. For technical assistance, please contact Moen Smart Water Support at 1-844-633-8356.
Eugene Varghese
January 6, 2021
Physical installation was easy, able to get the faucet to work, but it won't stay connected to the home Wi-Fi. Tried reconnecting multiple times, changing to a different router setting, and resetting the router. A little bit frustrating. Edit: Giving five stars for excellent customer service. After a short conversation and a hard reset, faucet working properly.
2 people found this review helpful
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Moen Inc
January 6, 2021
Hello Eugene Varghese. Thank you for taking the time to review the Moen Smart Faucet app. We appreciate you reaching out to us as we would like to ensure you have a positive experience with your U by Moen Smart Faucet. If you need any assistance in the future, please don't hesitate to reach out to us.

What's new

[Fixed] Various bugs

Have a suggestion? Send us a note at www.moen.com/customer-support/contact-us