Useless The only reason anyone needs an airline app is to have the boarding pass and check in easily. Shouldn't have been released without these functions as it reflects poorly on the airline
Just used this app to book a flight for my wife, but despite putting her name in as passenger it used my details instead. I spotted this in the confirmation email, which I checked as during the booking process there was no way of checking the booking. Had to phone up the contact centre to get this fixed as it's not possible to check anything in the app, it only shows the 2 flights I've booked and no detail.
No check in! The most important feature that I expect in an airline company app is the mobile check in, but it's not there. If I knew it I wouldn't have booked a flight with monarch... now I have to find a printer. Get up to date, every other company has it! Oh and it also sucks performance-wise.
Poor information Checked flight on day of return only to find return flight not listed, but flight last week was. Not to be relied on.
It does very little And what it does do it doesn't do well. It found my booking on the outbound flight but won't find the return. Doesn't show live times. It doesn't feel ready for general release and should be called Beta
STILL no check-in?! Really? After 6 months of "it's coming soon "? So's Christmas and currently it's not looking good. PLEASE can you get check in working as a priority - we all have many ways of buying tickets but to have to check in online and print out a paper boarding pass is so outdated.
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