Monese - Mobile Money Account

106K reviews
Content rating
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About this app

Open your mobile money account in minutes, with Monese. We’re the banking alternative that offers you a fast borderless money account in 31 countries, regardless of your credit score.

Transfer money with ease, get your salary paid into your account, track finances and use your Mastercard debit card wherever you go. Just apply for a mobile money account in minutes - no matter what your credit score. Join over 2 million people and enjoy a full range of finance features. You can open a GBP account or EUR IBAN account straight from your phone. Download now!

Your banking alternative - so how does it work?

• Mobile Money Account: Open a GBP or EUR IBAN account, straight from your phone
• Mastercard: Get a contactless Mastercard debit card you can use globally - online, in-store or at ATMs
• Cash withdrawals: Enjoy fee-free foreign currency card spending and ATM withdrawals
• Receive & transfer money: Quickly receive and transfer money locally and internationally in 19 currencies
• Business accounts: Want to use Monese for your business? Open your GBP account quickly and easily

Moving country or like to travel? Then Monese is the mobile money account and banking alternative for you. Regardless of country or credit score, simply apply for an account with your national ID or passport. Our app and customer support team are also there for you in multiple languages, so you can open your GBP or EUR IBAN account without any hassle. With a borderless money account, you can take Monese with you, wherever you go.

Our feature-rich smartphone app also provides you with great tools to help you track finances, transfer money, manage your salary and payments and see your balance at a glance:

• Mobile money account - Real-time notifications whenever you use your account
• Finance updates - A detailed spending overview, for full finance transparency around your transactions
• Savings Pots - Put cash aside to save for something special
• Google Pay - Pay in a fast, simple way in millions of places, on sites, in apps, and in stores, with Google Pay (in selected countries)
• Finance management - An easy way to manage your Direct Debits and Recurring Payments to automatically pay for things like mobile phone contracts, rent payments, or gym memberships
• Instant balance - check your account balance by one swipe down from your phone’s home screen

Plus, you can also:

• Link your PayPal account – to manage your PayPal balance and transactions from the app, and also to seamlessly add your Monese card to your PayPal wallet (in selected countries)
• Connect your British Airways Executive Club account, to track and manage your Avios whenever you need
• Get instant account statements in PDF or XLS
• Enjoy state-of-the-art security features such as locking or unlocking your card on the go, as well as strong encryption and biometric login

Enjoy the convenience of being able to send and receive money straight from your phone, get your salary paid in, set up Direct Debits and Recurring Payments - all while maintaining a complete overview of your earning, spending and saving. Withdraw cash from ATMs worldwide for free and add money to your account by bank transfer, using another debit card, or with cash at over 84,000 locations in the UK, France, Spain, Belgium or Portugal. Join the banking alternative and use your Mastercard debit card wherever you go - we're giving you the financial freedom to work, travel to explore the world, without your credit score holding you back.

You can open an account with us regardless of your citizenship or financial history, as long as you’re at least 18 years old and live in the European Economic Area (EEA).
Updated on
Jan 27, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and Photos and videos
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
106K reviews
A Google user
February 6, 2019
Verification process is a hassle so didnt get to use it at all. Their microphones did not work when there was an option to speak with someone as well. The person i was speaking with was good though. my account better be closed as well. All in all going to other options I've been hearing about in the comments. Hope this helps!
42 people found this review helpful
Did you find this helpful?
Monese Ltd
February 9, 2019
Hi there, thanks for your feedback on our onboarding, ID verification process. We'll pass this to our relevant team for improvements. Do feel free to get in touch with our support team for any further comments. Thanks!
Jeroen Vervaeke
January 27, 2023
Something went wrong during the initial setup. Can't use my account (after topping up of course...) Contacted their support, got some generic answer. They didn't even bother reading my question then closed the ticket. The moment I got an email asking me for feedback I got the message "can't rate closed tickets". I guess this way it's easy to think that customers are satisfied. Edit: issue has been resolved
Did you find this helpful?
Monese Ltd
January 26, 2023
Hi there - we’re sorry to hear you’re having issues getting through to our support. The team always strives to reply as quickly as possible, but this might depend on the volume of incoming requests. We’ve flagged your case to the team and asked them to get back to you asap.
Audu Nelson
January 26, 2023
The application is okay so far but 1 major issue I have is resolution of issues! It takes time to resolve anything and it is so hard to contact support because there is no chat support in the application or direct contacts you can call from the app and it is so frustrating! This is unreliable in my opinion because if you depend on your money from this app and something goes wrong then you're stuck!! Atleast for a couple of days!
Did you find this helpful?
Monese Ltd
January 27, 2023
Hi there - thanks for taking the time to review us. We’re constantly working on improving our services, and we want to learn more about your experience with us. We’ll share your feedback with the team, but feel free to reach out to us via e-mail or in-app chat.

What's new

We’re always working behind the scenes to bring you new updates to make your Monese app experience as best as it can be.
This time, we’ve reduced card delivery time for our Romanian customers by updating the autofill function when onboarding and updating addresses.

We’ve also made 29 bug fixes and improvements.

Don’t forget to share your feedback and leave us a rating!