
Sarah
Available balance noted is not always accurate. I've had a negative balance more than once due to misinformation given. Debits aren't shown as card is used. Pending purchases are not provided. Text message customer support is pointless. The only response given always directs you to contact bank mon-fri/sat during business hours. Very frustrating.
2 people found this review helpful

Jolene Rose
The app is no help , it was my first time using this bank and I used this app for direct deposit and I try to take a picture and it said it didn't go through and have to go in person, and now I'm no longer in the bank because they said I made double payments, my advice to you , don't use the picture for your check , go in person to direct it from there because it was upsetting and fusterating , and also u have to constantly call them to unable to block to just to see your balance not worth it.
1 person found this review helpful

A Google user
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Does not alert you, if you forget your password you are inconvenienced in having to call the bank during business hours because there is no forget password. It doesn't "remember" you even though it asks, Not user friendly. Can't deposits checks online even though it offers that. Seems like a 12 year old with a smart phone put it together. I don't get any transactions alerts like I ask. I have to text it myself. Can I give negative stars?
9 people found this review helpful