Doesn't work for credit card only customers Both the leaflet that came with my credit card and the description of this app says you can use the app to manage a credit card. But in order to get the app working you have to register with the sort code and account number of a co-op debit card. I only have a credit card so this app is useless to me. :(
Useful for checking balance and that is about it. Can make payments but you cannot see previous months statements, you cannot see balance update for each payment made/ taken - just the current. very basic banking app compared to others I have used. Need to invest more in updating the app COOP.
New problem customer service line I followed advice about calling customer service number that co-op suggest. Called this number, was given options to move money ONLY!NO OPTION TO SORT OUT THE problem, it seems co-op doesn't even know where to refer their customers or even realise the number they give is wrong. Have uninstalled it, sort it out Co-operative!
Was Excellent What on earth is this coop ethical services link doing there when I simply wish to view acct balances? No apparent way to dismiss, and opens to more flannel within the app. Bad for confidence. Unnerving in anything directly linked to financial stuff. - - - edit: opening again clears it. Please, co-op, you've been great - don't put PR puff in banking apps.
Slow to update It's almost a great app....let down by how slow it is to refresh. 48hrs later and I know that the balance shown is not the actual amount. Therefore, I can't tell if I've been paid yet to make a transfer between accounts or to another person's. I hope this changes soon.
Can't see standing orders or direct debits This app is pointless, it doesn't let you see or amend standing orders or direct debits set up on your account. Compared to the functionality of other banking apps this is very poor and highly inconvenient
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