Can send payments etc... slow to update information, does not show names on various accounts (ie joint etc) does not show debit lists, does not show loans, does not show credit cards, does not show any information in any detail..... Log in is simple but I feel its not hugely secure compared to other banking apps. I have to log into coop via a laptop or desktop to look 90% of the info this app does not show.... See your balance eventually.... I prefer via pc..... Poor app in my eyes needs alot of improvements.
This app used to be great. But it's asked me to re-register. When it asks for a date of birth the only way to select your dob is to swipe back in time month by month. I'm nearly 50 so that requires 600 swipes or 600 taps. I'll either get Rsi or die before I can register to use this app.
Doesn't work for credit card only customers Both the leaflet that came with my credit card and the description of this app says you can use the app to manage a credit card. But in order to get the app working you have to register with the sort code and account number of a co-op debit card. I only have a credit card so this app is useless to me. :(
Very basic, lots of room for improvement. Only shows 1 month of transactions. If you login and then try to phone customer services, you've got to login again. Can't change the names of accounts for ease of use (I have a bills account, and it would make it much easier if I could call it that) Overall, it looks and feels like it was developed 5 years ago and nothing has really been done since.
Useful for checking balance and that is about it. Can make payments but you cannot see previous months statements, you cannot see balance update for each payment made/ taken - just the current. very basic banking app compared to others I have used. Need to invest more in updating the app COOP.
New problem customer service line I followed advice about calling customer service number that co-op suggest. Called this number, was given options to move money ONLY!NO OPTION TO SORT OUT THE problem, it seems co-op doesn't even know where to refer their customers or even realise the number they give is wrong. Have uninstalled it, sort it out Co-operative!