Vastly improved. Useful app. Sadly the map function doesn't display either bank branches or cash machines. An easy way of providing app. feedback would be useful. I'm not prepared to phone up to give the benefits of my observations!
Seems much better and functional Ok, credit where it is due. App used to be pretty backwards but now much better, more functionality, quick one off payments. The ability to call customer services via the app would be great. For an internet bank, smile/co-op really need to make full use of the net!
Poor with limited functionality The current account part is OK. If you have a Smile Credit card then it is almost useless. It only shows the spending for the current month it only shows the minimum amount to pay off, not the whole amount. You have to use a PC to manage your account. This app is an embarrassment.
Code issues The code texted to me to access the app doesn't work. It just repeatedly says it's invalid.
Exiting Account | Crashing Even with a secure and stable network, this application requests password repeatedly, interrupting user making transactions. I use this application overseas and until recently has been very useful in making transfers smoothly and efficiently without the need for a PC. It is already very difficult to set up from overseas without using another person in the UK to forward a message from Smile. Uninstalling and reinstalling or installing on another device is not an option. Please rollback to previous version...
Disastrous roll out Embarrassing sequence of failures including hanging, asking for a pass code with no clue as to how to create one and not sending text to register culminating in an unusable app. Shame on your IT department. I expect better from a bank.
For Mortgage Brokers only. Not suitable for general members seeking a mortgage.
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