New Version 5.0.4 is buggy and does not work as well as previous versions. Trying to use mobile deposit is an exercise in futility, I tried on Android phone, Android Tablet and Apple IPad, all devices had issues. Examples are long waits with spinning wheel, after submitting, one deposit approval email came and app was still spinning, App never finished. Also it keeps prompting to retake front picture, I finally exited from camera with out taking picture, and deposit was submitted. It also told me I was offline once, when I was online. Camera mode on Ipad gets confused and shows check at 90 deg. or shows at partial screen with no accept/retake buttons. Webster should recall this update immediately!
Simple mobile banking app Very simple mobile banking app. I feel the app is due for a major update since the app seems outdated compared to other banking apps. Kinda sucks does not have fingerprint functionality.
Terrible I only downloaded app so I could avoid going to a branch or atm since the one in my area that's convenient is horrible. Deposit function is futile. No matter how many attempts never works.
Love it My information seems very secure and I can access it whenever I want! The only issue I have is that taking a picture of a check is actually pretty complicated and takes forever to stop pending. I'm just going to continue using an ATM
Update They did a update for the app which caused it to not work on my android device. I never had a problem with it before the update. I had to uninstal the app and redownload it for it to work. I couldn't even get on to accept anything and how that I re installed it it works fine.
Waaaaay behind in terms of usability No fingerprint authentication; have to open each transaction to see what it is; Mobile deposits just suck... period. Doesnt focus, no way to use led flash for lighting, etc; if using a PIN for login, only authenticates for quickview... have to then enter password to do anything else; no running balance with each transaction; and possibly the dumbest issue EVER: NO WAY TO VIEW YOUR FULL ACCOUNT OR ROUTING NUMBER... AT ALL! Pathetic to say the least.
When signing in from a registered mobile device, you'll only need your user name and password. Your personal picture and caption will no longer appear. You do not need to do anything to get ready for this change and your user name and password will remain the same.
When it comes to your financial future, think First. Think Webster First FCU!
Bank from anywhere on your smart phone using the Webster Five Mobile Banking App