Don't waste your time with this. This is a very, very poor app. It very rarely works, the hotel search does not work and the payment selection screen does not display properly, making it very hard to know what you're choosing for a payment option. I have a travelodge business account as well as a Premier Inn business account and this app just makes me angry, and as a consequence, I just open the premier Inn app and stay with them. Travelodge! The answer to your question is Yes!!!! You are losing business because of this app.
Rubbish Navigation is awful and loses login details, transaction status. Back button during payment takes you back to searching for a room again. Payment and address lookup don't work properly so I can't make payment other than Paypal for which I am charged despite not being allowed to use my credit card behind Paypal. This is the only vendor I've seen restricting Paypal payment options. Looks up and finds my address then says it is invalid. Awful, but then the website is just as bad, never used to be
save yourself time and just telephone for a booking. Tried several times to use this app without success. It would be better for TL to remove this app and start with a new one once they've had a complete rethink.
Really bad. Pretty much no use at all. Thought with bad reviews a few could be wrong, so gave it a go....nope the bad reviews are spot on description on how this app functions. Basically terrible!!
Totally pointless. For the most searching, booking and payment are unsuccessful. After several attempts to make a booking via the app I reverted back to the PC. Booking made simple and straightforward but the app will not show details of my booking and there is no way to manually add the booking
THE most useless and annoying app The new version of this app is absolutely hopeless. You need to log in multiple times to get anything done, and by that time you may have just gone direct to the website as it takes you there anyway. It insists I have a business account when I don't, and I can't get rid of it to enter discount codes. The UI is not mobile friendly and the whole experience leaves me p****d off, it is time consuming and irritating. The previous version was fine, what cretin came up with this??
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