4.0
93.4K reviews
500M+
Downloads
Content rating
Everyone
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About this app

Device Help provides you a whole product life cycle service experience, including Learn, Moto Care, Device diagnosis, Repair service and Contact us.

Features:

• Learn – How to use phone and fix issues

• Moto Care – Check device warranty status, buy extended warranty and accident protection (US only)

• Device diagnosis – Check operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors

• Contact us – Options for contacting Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only), and to access user forums (English, Spanish, and Portuguese)

• Service center – Search the service center near you (India only)
Updated on
Jan 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted
4.0
93.4K reviews
Chebo Chevato
October 31, 2022
It's not actually very much help. Maybe if you really don't know a thing about Android or recent technology..like someone who's 2003 Motorola flip phone battery finally died.. and they were forced to get a smart phone. Of course, if that was the case, they'd probably never know this app exists, much less be able to find it. Basically, I'll summarize the help they offer... Try turning your phone off, then on again. And if that doesn't work, try turning your phone off, then on again..
64 people found this review helpful
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Sober Hajk
November 24, 2022
Bland stale and flavorless. Seems like it's past it's best by date.. should be thrown out and recooked with fresh ingredients. Go chef Gordon Ramsay on this bissh. Im hungry if you haven't noticed. The app never shows warranty info says could be a network issue my network is fine. clicking on some of the FAQ Links lead to nothing,.. literally nothin. No useful info on system/ security updates. Whole app needs serious makeover/ upgrade.
38 people found this review helpful
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Ronald McClung
February 1, 2023
WHERE is the folder of help files to download? Help files SHOULD BE STOWED IN THE DEVICE, NOT HIDDEN ON-LINE. With them stowed in memory, A copy can be stowed elsewhere so computer, notepad, tablet, or phone can be repaired or corrected when the 'net isn't available. Namby-pamby sissy-boy "be safe" garbage doesn't work in real pressure situations. Tell the girls to repair things themselves, & leave your income alone.
26 people found this review helpful
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What's new

• Connection encryption update for RSA feature
• API upgrade for service center feature
• Bug fixes and stability improvements