Finally had someone (Emma W.) contact me to get the issue I had resolved. Hopefully I won't have to deal with anything like that again! I like the recent update, which allows me to save money using Stash. Customer service could improve but other than that, everything is okay.
I've been using Moven for almost a year now and I have not had any problems. I love how I get alerts of my spending, evertime my card is used. I have direct deposit and get my money with no problem at all. I love it.. Keep up the good work Moven Team...
I love this app very useful and very accommodating staff . Fast and reliable
I was bullish on MOVEN,and started using the app on a limited basis instead of GOBANK,which I had a bad experience with.All seemed fine until someone stole my MOVEN Debit card back on Valentine's Day... I couldn't order a new one because my phone was tied to the app, I had everything stolen,and I STILL HAVEN'T RECEIVED THE*******card.They screwed up on the replacement order,I had to call and call to finally discover it is supposedly on its way ( still nothing).They screwed up but didn't make right on it by overnighting a Replacement,here I sit,still waiting..I am extremely, extremely disappointed. REVISED REVIEW: A MOVEN Manager contacted me ( Emma) who is conscientious..I remember her from originally setting up my account.She activated my MOVEN Paypass so I could at least use it at Starbucks or a location that accepts the swipe technology.Thanks for making it right,and it goes to show you that Management that cares and is hands on can make a difference.. ***NOTE*** I DID REVISE MY REVIEW BACK UPWARDS,I APPRECIATE THE FOLLOW UP,I DID FINALLY RECEIVE MY REPLACEMENT ATM DEBIT CARD.
I love the app. When I had an issue it was handled quickly and efficiently. I could also suspend my card from the app when I forgot it in a store. The app shows all transactions immediately. That is something I appreciate greatly. Helps me keep track of my spending habits. I also linked another card to it and it kept track of that one also. That is a great feature. When I needed a print out I printed it from my phone using my Wi-Fi printer. Haven't had the problems with customer service as some others spoke of in their review. My experience was a good one.
The app is useful to monitor multiple accounts/transactions but the banking piece is something less than useful. I do not recommend you use your Moven account as your primary checking because if/when there is an issue the support system is ineffective and your money is held up until you wade through the myriad of "run arounds" and "delays". Absolutely the worst banking experience next to Bank of America.
We’re excited to introduce Moven Stash
- Your spending is under control with Moven. Now stash those gains!
- See your personalized savings path, and afford your wish list faster.
If you are enjoying using Moven, please let us know right here in the Play Store.
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