App never works This app is how it suppose to get you Tix,but I always have to call to get my tix..it never let's me buy on the app. I can't even reserve my tix. At least when I call in,they get me setup at the theater. That bumps it from one star to two.
Doesn't Load Tried to un-install and re-install. Will not load and only shows a theatre roll rotating for a half second before kicking you out to the login screen with blanked credentials.
Finally functional but bad UI/UX A month ago I had the same problem others complained of - it just kept loading indefinitely. Now I've used the app several times with no problems. It's still pretty bad UI and doesn't feel like a seemless experience, and definitely still doesn't feel responsive. But it's functional and that's the most important bit.
TERRIBLE app and very mediocre service! I don't recommend! I would only recommend this if you are willing to be required to submit ticket receipts about half of the time to get a reimbursement. We often dread attempting to use the service anymore because of how often it DOESN'T WORK. Customer service does refund the tickets quickly, which is the only nice thing they do. They rarely pick up the phone quickly, but will always tell you to call when you have an issue. Sorry, but I don't like standing in the theater for half an hour waiting for someone to pick up!
The SERVICE is good, the APP is bad. I like moviepass as a service fine. They definitely knew they were hiding the fact that it's a YEAR CONTRACT though. Supposedly they've made it more obvious now... but the $75 cancellation fee is evidence that it's intentionally misleading. The app however... is in competition for the worst I've ever used. It'll freeze up, it'll fail to check in, it'll fail to get your location. Be sure to start checking in the moment you park, because it might take you the entire time to get it to work.
Will not work Latest update totally killed functionality. The "check in at theatre" button does nothing. Sometimes it freezes, sometimes it just let's you hit the button over and over with no result. Utterly useless.
Invite friends bug fix
Miscellaneous bug fixes
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