Ticket Stub Verification doesn't work and I am thinking of deleting my account.
I really like this app. Sure, it's not the greatest thing ever, but it is a nice compliment to my MoviePass subscription.
I used to love my moviepass but the updates are making it insanely difficult. Calling in doesn't help if the app isn't recognizing my location and this new send a stub verification crap makes me furious. The camera won't focus for the app and I can't send one from my library taken with the camera from my phone.
Terrible customer service. It would not let me check into a movie, the app kept telling me "reservation failure". However, I could check in to another movie playing at the same time with no problem. When I told customer service about the issue they cancelled my account. Really? Instead of helping me you just cancel the account? They sent a "warning please check in to the right movie" email and when I responded with what happened their answer was to cancel my acct? Because they didn't like my answer to their warning they just cancel my acct? So the warning just changes to cancellation? Amazing. Truly amazing.
The idea is great but this is the first app that I've written a negative review for due to its technical issues. It really is that bad.
Cannot send picture verification on Moto Z phone please fix. Will not upload. Ticket
• bug fixes
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