Mozy sync has not worked in months Canceled my mozy account. Mozy sync hasnt worked in over a month. Several other people have open cases and posted in the community about the same issue with only .. oh we are so sorry and we are working to fix it. Support is nonexistent.. one person who occasionally emails a link to a non related support document.
First, let me say that I love mozy on my computer. It is a life saver. The mobile app, however, in its current state, is not the most reliable. It pales in comparison to it's desktop client counterpart.
Alternate Domain Works Now I was excited when I saw the alternate sign-on option but when I entered the correct subdomain name it said it couldn't find it. UPDATE: it works now!
Bad service To have a non-functional mobile app for as long as they've had should be a major embarrassment, but they seem unconcerned. "Well expect a fix at the end of the month." My company would have everyone possible working on a fix as a top priority. These guys seem to have an attitude of "no big deal."
Mediocre So Far I want to back up photos on my phone to my Mozy. I set it up to auto upload and only upload over WiFi. It didn't upload existing pictures. When I forced them to upload using the"manual" method it did so over network, not wifi. Luckily I only selected a few or I could have chewed up all of my monthly bandwidth.
Auto sync buggy Auto sync works inconsistently. If I take photos while not on WiFi, it is not uploading them later. I went back through a year of photos, and needed to manually sync my gallery. Manual upload via MyRoll and Google Photos frequently displays error message about Mozy not a supported service if more than a few photos/videos are selected.
• The Stash folder is now named Mozy Sync.
• Fix for a Sync upload bug.
• Fixed an issue where personal and corporate encryption keys were not decrypting files backed up with the Mac backup software.
• Upload and Download for Personal Key Users.
• Upload and Download for Corporate Key Users .