The app frequently gives me issues. I use this app ever day and, more often than not, I have to completely restart my device in order for it to even function properly (Samsung s7). There is a surcharge of $0.35 EVERY day, what am I paying extra for? A non-existant app development team? It doesn't make any sense. If it weren't for a lack of alternatives, I would not only stop using this horrible app, but would actively tell others not to. Customer service is A+ though, they have always responded to my (many) issues quickly.
This app is great and very convenient! And customer service top notch. Had a problem with getting overcharged, wrote customer service and turns out there was a known error in the area I was using it. They were fast to credit me, and I'm back to ez living with not having to find and feed (or refeed) a meter while out!
Scam. They insist you keep between $10 - $35 on their system at all times. This so you can pay $0.25 for parking (ok, maybe sometimes a whole $2). PAAALEEZ! Don't insult my financial intelligence. I'll carry quarters in the car.
Stupid. Requires u to preload $25 in order to use the app, so if u only need to pay $5, you end up paying $25, then once your $5 parking is charged, it'll automatically charge your card $5 more to keep your minimum at $25, PLUS they charge 35cents surcharge per DAY (not per transaction, but per DAY that you have the app! Can't believe any city would promote this app. I didn't authorize the $25 preload, I uninstalled the app, and today I have a $25 charge from them on my credit card anyway! Now I need to go through their customer service to get it refunded. What a horrible service!
In short, paying the ticket you'll get when your "meter" expires is a lot cheaper and a lot less stressful than using this app. READ THE FINE PRINT. They want to charge you for every thing you do. There's a $2.50 cancellation fee after you've gone through the trouble of writing one out to them. No. This business practice is shady. I'm finding somewhere else to park after today. I already got robbed by parking for 6 hours. I can't believe any town or city would support this kind of system. Just read the fine print. Better yet, just skim it! Just take a glance. The app isn't what gets one star. The company does.
It's extortion that I was forced to deposit $25 into my account to pay for $3 worthy of parking. I used this over an hour away from my house and have no plans to return there. Its a total scam!