Among some good experiences with Mr D i had a very terrible experience. I placed an order and payed online. After waiting a long time for my order i called mr D only to find out that Mr D cancelled my order immediatly and reversed my transaction due to the restaurant no longer sold the item. They did this without even letting me know and without calling me before hand. They should have called me to ask if there was another item i would like to order. At the very least they should have had the decency to call me to let me know the order had been cancelled. This also shows that their menu is inaccurate and not kept up to date. I was very upset.
This was my first time using it . It was amazing the food was warm even fresher than what it normally is when you go and buy it self it is abit extra money out of your pocket but its definitely worth it keep up the good work
It's a great app as well as an impeccable service. The app has never once given me any problems. So far, my food has arrived well before the time and is always piping hot. It's wonderful to have such a reliable and convenient service at the touch of a few buttons. Keep up the excellent work!
Placed an order and when submitting my payment it was denied. I submitted payment again and it went through. Then i saw that the same order was placed twice. I phoned them immediately and was told they would phone me back but they never did. Both orders came and i had to send one driver away after having to phone in again and having to explain the whole ordeal again. The food was cold by this time. Feel bad for the driver that i had to send away and i hope they did right by him. Luckily they did refund the mistake.
I am a regular so I have had good as well as bad experiences as with any restaurants but the customer service team has always made up for it. Couldn't imagine my life without it.
Loved the delivery. Very nice lady and an easy, swift transaction, Food was correct (everything we'd ordered) and it was still warm.
Minor fixes and visual enhancements
The Debonairs Pizza app is a quick and easy way to order your meal online!
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