Was argued with multiple times by incompetent driver. Not taken to final destination in a storm. Also driver further than necessary. I called and spoke to the supervisor and everyone was pretty rude - talked to 3 people before i got supervisor on the phone. No refund for overage and all he gave was an almost excuse and lame apology. Im going back to yellow cabs.
Decent, still has some bugs to work out Good until the city has a high demand for cabs. Then the app seems to crash. I've lost a number of cabs because the app didn't tell me when my booking was accepted and I live in a basement so I rely on the app to tell me, because I don't reliable reception to get the phone call.
The app said the eta was 2 minutes for 25 minutes. Finally the cab that I ordered stopped at another address a few houses down and someone else took my cab. The driver apparently didn't bother to verify that the person getting in was the person who booked it. The app then showed my booking as completed. I am less than impressed!
Used to be alright, now wanted 45 min for a taxi nothing came, when I checked the app it said it's been canceled even though I haven't touched anything. Taxi apps are a joke in Vancouver
Absolutely garbage. Ugly. Hard to use. Always slower than calling. The credit card function doesn't work for me. Time estimates are lies. Crashes. Sometimes the rides never get confirmed by the system ever. Nothing good about this app. Can't wait for Uber to come to Vancouver.
Drivers are incompetent Multiple times have had a driver mark me as 'no pickup' because they dont seem to know how a phone works or park a block away even when given a GPS location AND clear location markings. One even tried to drop me off 5 blocks from my apt in a sketchy part of town and tried to reassure me that it was the location (yeah i dont know where i live thanks mate). Their customer service doesnt care either, you call to complain and they will have a go at you telling you to not blame their drivers (laughable, i know!)
Fixed map display issue
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