Better off calling the number The app is terrible. It's constantly telling me my street name is invalid. And no matter what address I put into the app, the driver is still going to ask where I'm going. The only reason I'm forced to deal with this is because my city forced Uber out.
Better than calling on the phone I had a little bit of trouble getting the app to set the pickup location if I wasn't at a specific business or location. It didn't seem to want to let me enter an intersection. Other than that, I really think it was the easiest way to get a cab I have seen. Keep improving. It is a good tool with potential.
Awful service, full of lies When you open the app it shows taxis driving all around you and there is a timer in the left corner that says how many minutes you would wait for a cab. Yet, when you book the cab all of the taxis disappear and your estimated wait time of 4 minutes turns into 30 minutes while they try to fine someone. It's a joke.
There's a lot of room for improvement The app works. Whether you get a nice driver or a rude a...hole, it's up to luck and it won't improve the quality of drivers like Uber and Lyft do. I just had a very nice driver today, can't tell if next will be nice too. As for the app, looks like it was made in 2009, lots of room for improvement but it works
App Works But... Where are the Taxis? So the app is a bit basic, but it worked... I think? Sad to say I usually avoid the Austin taxi system bc they are almost always rude... Since Lyft/Uber pulled out I gave this a shot... Taxi never showed up, I was in a "queue" for 20 Min before I cancelled it (had to catch a Greyhound) and they never show your slot in line. I switched to Get Me, about the same price, gave an accurate estimate, and showed up!
Don't Bother Downloading App does not work. You book, they accept but nevet know where you are. Even if given an address for a GPS, they never can find you. Then the drivers get angry with you because they aren't smart enough to learn the city they drive in. NEWSFLASH customers depend on a city's cab services to know said city and to safely, efficiently and happily to a chosen destination. Not expect you to not only know the exact address, but the route you need to go. Even with the GPS in plain sight! Worst App EVER.
-- New enterprise version.