Interface is fantastic! User friendly and perfect color. Selections are fabulous. But, This is supposed to be a marketing tool, why the limitations? I can't select more than one location at a time for an Ad. The payment is a static NGN1,000 for a post; that's outrageous! It does not allow detailed targeting and framing. The headline is not editable while making an Ad. If all of this can be figured out and enabled, it'll be a fantastic tool for delivery! Please improve on these things!
8 people found this review helpful
September 5, 2022
Thank you Segun for sharing your feedback with us. We will address these suggestions to our internal team. Meanwhile please try out our new Request Payment feature where your customers make payments and they will receive a free SMS survey afterwards to share their feedback with you instantly.
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This new update is cool. Dark theme and all. But the Yello bars on the home screen should stretch right to the right side of the screen, and not stop somewhere in the middle. It gives a lopsided look to the app. Plus no matter how many times I update my payment info, it dissappears! On My mtn app it shows that I am on automatic subscription on Engauge, it has refused to subscribe me and there is no subscription button.
47 people found this review helpful
November 9, 2021
Thank you for your feedback Onengiye. We have currently halted the subscriptions as the app features are now free and accessible for a period of time. As for the app design, your feedback will be communicated to the respective team for review.
Thank MTN for coming up with this kind of app, but my challenges is 1) The app isn't allowing me to add contact to my offers 2) As a digital marketer that is familiar with ads, I discovered there isn't any option to choose your target audience yourself 3)I Comapred to the interface of the app I saw in your kuncging video with that of the current one, it seems some features has been removed. Please help give answers to this. Thanks
16 people found this review helpful
August 21, 2022
Thank you for providing your valuable feedback Uthman. 1)We apologize for the errors you received on offers, please share with us your account details on the contact below. 2) To adjust your target audience, please head to the define your audience page to select, the age, location, gender. WhatsApp us +234 906 000 0070, for further assistance.