
Seth King
This app, which was already horrible on launch, has steadily gotten buggier, sluggish and increasingly more frustrating. Using this app is legitimately a form of torture. The most basic interactions crash the app, and that is if you can even log in to begin with as you will most likely be stuck on the splash screen. The UX/UI makes no sense. Menu items and functionality are placed with no hierarchy. If you have ever used MTN Ghana's website, you already know what you're in for. Good luck.
26 people found this review helpful
Thanks for your feedback. We do apologize for the poor experience. Kindly chat with us via WhatsApp on 0554300000 or share an email via mymtn.gh@mtn.com to enable us to address any difficulty you are facing. *Edwina

Kwesi Appiah-Acheampong
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The latest update is now far better and the interface is more relevant and user friendly. Mtn has just hit the nail right on its head with this current update. All the necessary basic information is automatically accessed right from the homepage when the app is launched. Above all, the app runs smoothly and doesn't lug anymore. Thank you.
28 people found this review helpful
MTN GHANA
September 17, 2023
We're delighted to learn about the positive impact the MyMTN App has had on your experience. Continue utilizing the app to relish the convenience and accessibility it offers for managing your account. Feel free to share the app with friends and colleagues as a recommended download. *Edwina

Justice Mensah
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I dont know what you people are doing again but your last update just dulled the app again, when purchasing airtime or bundle, when the otg is auto inputted, you'll have to clean and enter it by yourself before you can purchase. This time the app isn't doesnt slow down but freezes, meaning balance doesn't show even when refreshed 10 times.
16 people found this review helpful
MTN GHANA
September 22, 2023
Thanks for the feedback, Justice. We are sorry to hear about the challenges you are having. Can you share your phone number with us via mymtn.gh@mtn.com? Thank you. *Farida