Update does not work cannot load boarding passes. Seems others having issues and all Easy jet are doing is pasting a standard reply instead of saying what they are doing to resolve the issue. Old app was great. 6/12 they ignore responding to me and again reply to one after with same response as previous. Email and get this Thanks for contacting the easyJet mobile team. We appreciate you taking the time to feedback. We review every email received but unfortunately it is not always possible to reply to everyone.
The only reason you get the app is to get your boarding pass on your mobile. As there is an error with the boarding pass part of the app, the app itself is completely worthless. Only got 1 star because you can't give zero. Now I have to find a printer in a random foreign city. Good work easyjet. Also, why ask reviewers what is wrong with the app. Try it on a brand new phone to find out for yourself? Not hard to find out, clearly doesn't work?
Downgrading from 5 to 2. I fly twice a week with easyJet and the old app was great. Now the flight tracker showing the flight radar has gone so it makes it very difficult to predict when my plane will ACTUALLY land Vs the unrealistic estimate shown in the app and at the the terminal. Will you be adding the live radar back?
Had checked in online and wanted to view my boarding pass on the app, but couldn't get it to appear - it took me to the same page as online and wouldn't download the boarding pass when I clicked on 'print this boarding pass'. There is also no quick way to reach the manage bookings interface from the app's home page.
Absolutely awful. Navigation around each page is the worst I've ever seen. Please sort it, it makes your app utterly unusable. Will have to print paper tickets, well done easyjet
The app is great but it assumes everyone wants their boarding card on their device instead of a printed one. It is then very difficult to access and print one out could this option be included at the initial request for boarding cards? Simple: Option 1 print option 2 on device? Thanks.
We’ve listened loud & clear to all your feedback. Easy access to boarding passes is back in the bottom nav bar on the home screen, alongside other key features (Book Flight, My Trips & Flight Tracker). Look out for the new home screen Journey Widget, activated once you have a booking (within 35 days) giving you easier access to Check-in and Live updates.
Flight Tracker has improved, click through from “Flight Results” to see the full details and real-time map if the aircraft is in the air.
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