Pauline Walker
Prev had the Google Pixel 7 & the app worked perfectly. Then upgraded to Pixel 8 pro-Android 14 but unfortunately the app goes no further than the logo in the middle of a white screen. However, I've still given 3 stars because I emailed them directly on 12/12/23 & received a really prompt response from Lukasz at Head Office Support confirming which phone & OS I'm using. He responded again this morning. Unfortunately they are aware of issues with this phone/OS & working on solution but no ETA.
1 person found this review helpful
Mark Osborne
It hasn't been working for the last week or so. Staff say it's being updated but the app doesn't say that. In fact, you just get meaningless error messages. When you email the customer service address beginning info@ you get a bounce back saying the person has left the business!
8 people found this review helpful
Pauline Walker
Prev issues with app not loading on new phone (Pixel 8 Pro). No issues on my previous phone (Pixel 7). Contacted MB directly 9 Dec 2023 & received a prompt response from Lukasz advising their IT team had it in hand, but no ETA. Lukasz sent me an update today 20/12/2023, 'our IT Team released a new update for Muffin Break App (Version: 7.8) it has implemented crashing monitor which will allow us to determine what causes the issues.' I have reinstalled & the app now works! Thx Lukasz 5*service