LEFA

LEFA Transportation Services

About this app

LEFA is a shuttle requesting application that connects drivers and passengers. Passengers are required to register in the application by entering a valid cellphone number and email address. It allows riders to request a shuttle by simply entering the location to which they would like to be transported to. LEFA operates in various suburbs in Windhoek, to Hosea Kutako International Airport, safari lodges and game farms surrounding Windhoek. LEFA provides convenient cash and cashless payment options to passengers.

LEFA allows passengers to view a driver’s profile picture and vehicle’s details before the ride as well as the ability to track their requested shuttle in real-time once the ride has been confirmed. Passengers are given the opportunity to rate the driver and help LEFA improve the service.

Ratings and reviews

the app works great until something goes wrong. there is no way on the app to report an issue with a trip. my driver's car broke down I had to get another taxi and had already paid for the trip.emailed lefa on the email address in the app but it is no longer in service. sent a WhatsApp to their support number ..no reply.

it's a good service just don't forget always keep your phone charged

Driver drove 35 the whole way to the destination. Refused to drive any faster because he "isn't allowed to". Ive lived in Namibia my whole life and know the quickest route to most destinations. The driver took a route which is much longer than need be. Again, he claimed he had to drive that way. Both these factors added up to my bill and i was very unhappy. Please add a driver rating in the app. The next driver to do this to me isnt getting paid.

What’s new

In the latest release, we've fixed critical and minor bugs identified in the previous version. Taking into account user feedback, we've refined visual elements and user interaction flows for a more intuitive and visually appealing experience. We've also improved load times and responsiveness - the app is now quicker across various devices.