It's a unstable Uber. The price is great, don't need to bargain or telling the driver that you don't want to buy a full day... Sometimes it is fast and reliable. But most of the time it takes a while until a driver will accept my request. Or sometimes the apps freeze. Feels like they have trouble when they have many customers who wants to order a transport.
Great service that's welcome in Phnom Penh. Though this company really should invest in driver training for customer service, driving and app use. Most have been good, but some are downright rude, didn't know how to drive their vehicles or were unsure of how to use their end of PassApp application.
It doesnt load anymore. It take ten minutes to load to call a tuk tuk. Then the tuk tuk doesnt know how to use gps so instead of arriving at your house you have to walk to whereverthe tuk tuk decided was where you are at. Not a good app because there is not training or understanding of gps.
While a decent idea this is a horrifically poorly developed app that clearly can't handle any sort of data volume or real life demand. Unstable app and totally unreliable
I don't really understand abt the SUV car and classic car..
Not all but most of the drivers will keep the change without the passenger telling them too. Some of the drivers will take linger distance to arrive at pickup points, and will pressed arrived while he is distance away. This will effect the actual fares of the ride. At times, there are many drivers in the apps but none will accept your bookings. I'm only telling through my personal experience.
• Stability improvements
• A little enhancements on the layout for better user experience
• Fixed an issue when a coupon would not apply automatically
• Set dropoff on map
• Card payments in UAE
• Tips added
• Changed map zoom to show drivers
• Improved payment user experience
• Credit card payments in Middle East
• Improved fare calculation algorithms
• Credit card is charged automatically
• Map with real-time drivers on the first screen
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