Multicom Tech Tools

A comprehensive installation tool for Multicom technicians that lets you manage, configure and commission your Multicom devices in the field, in real-time.


- No need to send SMS messages – with Tech Tools you're communicating and programming directly to the device

- Quickly start the installation and commissioning process by scanning your device barcodes using the built-in camera

- View and filter live history of alarms, polls, poll fails and tech activity in real-time

- Configure device settings including Account Code, Relay Mappings, Contact ID Events, Test Reporting and Ethernet Settings

- Set up and toggle Panel Relays and Zones from your device

- Speed up your installations and reduce call costs by commissioning the device through the app without phoning the Multicom Activations Centre

- Advanced permission-based security lets you select other Tech Tools users, like your employees or sub-contractors, to access certain Multicom devices and features

- Find a feature or program code for your client’s alarm panel in our comprehensive library of alarm panel manuals

- Handy torch feature available on every screen helps you see what you're doing in the darkest situations

- Take and attach photos of your installation - Ideal as proof your installations were configured to meet standards

- Highly accurate location data is captured during installation. Ideal when your device is difficult to find in large installations. Tech Tools will lead you directly to the location of the device.

- Create and authorise end users for the soon to be released Multicom end user application
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What's New

- Additional program setting for Wi-Fi on end product programming
- Improvements in validation of product programming
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Additional Information

February 5, 2019
Current Version
Requires Android
5.0 and up
Content Rating
Offered By
Suretek Application Development
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