The app is good but it can be better. when you click on pay bill on screen it takes you to outside of the app and that is not good for user experience. payment should be made from inside app only. and when you click on pack activated then only the primary pack then it show you some info which user doesn't even understand what it is. so i would only suggest that make app more user friendly. otherwise good app.
This app is very substandard. I have 5 vodafone numbers. cant switch between each of these number accounts. Galaxy Note 5 NOUGAT 7. I am unable to pay my bills easily. So called multinational companys app is thoroughly hopeless.
Good: Useful app for paying 5 monthly bills, checking usage and adding packs if necessary. Bad: Many features unnecessary. Ugly: App is frustratingly slow to open and switch between accounts and uses CPU while idle.
What type of plans do you give to your users.I activated for a plan of rs 348 in which there was unlimited calls and 1 gb net for 4g but when i bought the plan i only got 1 gb 4g net for the whole month. When i contacted the customer care they said that sir you recharged for 348 rs and not 347 then they said no you should have recharged with 346 rs since its a new sim. Are you guys out of senses can't you have a single plan and make it easy for customers to buy the same offers or atleast lowering the amount of ambiguities. That's the first step where you lose a customer.
Very limited offers still, compared to My Airtel. At the beginning, I had a terrible experience with pop ups. I find there are few offers. Airtel organizes its offers better by talk time, data packs etc. I now check and use PayTM to pay for data pack recharges.
Shame on you Vodafone for ignoring and looting your postpaid customers. In such times where every other companies are giving cheapest data packs you are robbing your own loyal postpaid consumers. Look into this. You are already losing the trust.
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