WHEREVER LIFE TAKES YOU, TAKE GIA
Rebuilt from the ground up, Gia is your guide to your health (and health plan). So whether your next adventure takes you up a mountain or just up that extra set of stairs, take Gia along. It’s packed with convenient, personalized new features.
--- 24/7 VIRTUAL CARE THAT SAVES YOU MONEY
Gia is available 24/7, so you can get care, help with a health condition, support to get healthier, or answers to medical questions whenever and wherever you need it. Even better, Gia saves you money. In fact, it’s free for most MVP Members*.
URGENT AND EMERGENCY CARE: Gia connects you to urgent and emergency care in minutes. It’s the fastest way to find out if you need an in-person visit.
TEXT A DOCTOR 24/7 : Text a doctor 24/7 for virtual primary and specialty care, provided by MVP’s partner, Galileo. Use Galileo for preventive care, medical questions, chronic conditions like diabetes, or prescription refills.
SAME-DAY TREATMENT FOR HEALTH CONCERNS : Don’t have time to get to the doctor? Don’t want to wait weeks for an appointment? Doctors are available 24/7, no appointment needed, through our partnership with Galileo. So you can get same-day treatment for nearly any health concern.
--- FAST ACCESS TO YOUR PLAN
Gia has added lots of helpful information about your health plan, so it’s easy to find ID cards and stay up to date on claims, deductibles, and out-of-pocket limits.
ID CARDS : View and share your MVP ID cards with doctors, family members, or anyone you wish.
CLAIMS : Get a quick look at medical, dental, and pharmacy claims. Click on any claim to find detailed information like total charges, savings, final costs, service breakdowns, and more. Or use advanced search to find specific claims quickly and easily.
DEDUCTIBLES AND LIMITS : See progress toward deductibles and limits for any member of your plan across current and prior plan year.
MEMBER PROFILES : Get an overview of your coverage, including medical, dental, vision, and pharmacy plans.
--- OTHER FEATURES
SECURE, FLEXIBLE SIGN IN (NEW): Three sign-in options make using Gia easier than ever. You can sign in using:
1. The same email address and password you use for your MVP Online Account
2. Your Google, Facebook, or Apple account
3. Face Recognition or Fingerprint Unlock
HELPFUL HINTS : Helpful explanations are available throughout the app, so you don’t have to search for unfamiliar terms.