RideMVTA

MVTA

About this app

RideMVTA is the official mobile app for the Minnesota Valley Transit Authority. It offers a convenient way for you to plan your travel and book/pay for your MVTA Connect rides. Download the app, plan your trip, and book MVTA Connect right from your phone!

Features include:

- Real-time trip planning with step-by-step navigation
- Purchase MVTA Connect passes instantly via debit/credit card and Google Pay
- Purchase special service event transportation tickets
- Personalize the app by saving your favorite routes and stops
- Send feedback and report issues directly from the app

Ratings and reviews

Works well about 90% of the time. Super convenient when the app is running but a nightmare when trying to get to work and all of a sudden, the network is down. Also, if you call support, they'll answer 2/3 times. My 3rd time I was stuck on hold for 25 minutes, gave up and called an Uber. Overall, kinda reliable but very convenient nevertheless.

Lately when I try to book a ride, the app or map doesn't recognize my address, and it gives me someone else's! Then I have to call customer service to get one booked! Then I have to pay cash when I get on the bus. Even though I have purchased tickets in my account! Which is another inconvenience, finally this new app is suppose to help with long wait times, WRONG! There were times when I waited up to 40 minutes! Then your driver doesn't even apologize!

Customer Service never answers the phone. The app needs to be fixed when it comes to address some places have the same address why. Some places when booking have slash/slash as same address why. Don't get me wrong most drivers are wonderful. The company gotta do better with convience.

What’s new

Stability and performance improvements