One of the worst application to book a car. Very bad service. Talking to the Customer care executive is hopeless. They took 3000 rs cancellation charges even when I did not wanted to cancel my booking. The web application is so hopeless it does not even has a confirmation dialogue on cancel button. They will not even show cancellation charges while you cancel the booking. And they will charge you for an entire day. Don't even dare to book from this site or android application even as WORST CASE SCENARIO because it will only make your day more WORSE.
The app interface is good, professional. But as a car rental company they are not customer friendly. I had sent few mails to their customer care and not even received acknowledgement . Customer care number is always busy. You can't talk to customer care executive even if you wait for 45 minute . Everything will be fine if you don't face any issues. But in case if you want to contact customer care, you are screwed.
Worst service, they are making money from customers by cheating . simply they are saying you have cancelled booking and taking cancellation charges. Due to this fraud company we had to cancel our trip and lost around 4000 money. Fraud fraud fraud fraud company. If you have lot of money if you want to give them money freely then only dare to book the car. Customer executives don't have enough knowledge.(Hyderabad location).we have not cancelled our booking and they are saying you have cancelled. It don't deserve for 1 star also. (Below lines applicable to only those who post false ratings) People who are giving false ratings as five stars to just make money. Please don't do that because of your ratings innocent people book the car and may spend money freely for this fraud company.
This app asks to sign up first. :-( they should allow a user to browse first. There are hundreds of providers and I would not even consider an app for rate comparison which asks me to sign up first.
It was good from booking to returning the car no issues, yeah faced some issue in security deposit return took 14 days support team took time to resolve but it was done , yeah but improve your work ethics, i dropped a mail regarding the issue and there was no acknowledgement if you are working on it or not. Over all satisfied.
Worst service I have ever seen. They are taking money and when u will be arriving at your destination to pick the car and call them, they will say to cancel the booking. After that they ain't refunding the money back. Management team is so poor. They are not picking up the calls and not replying to the mail also. I have lost my money. Please don't book from this site otherwise you are also going to loose money like me and nobody will respond.
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