After payment made for Rs 9555.23 on 08th June 2017 against a car booking app displayed a message booking failed due to unavailability. After that till today the same car is available on the app. Plus no record is displayed against the failure of booking. Executives asking me to mail the message of the bank which I have done thrice. They assure me that they will call me back in half an hour. I am waiting and again calling them since yesterday. No response. Highly disappointed. Resolve ASAP
Finally app does not crash while booking, long time but fixed.. All the rentals have increased by 15%..
Please return forget specks. Call many times to driver for.... Not professional Lovable car condition very clean and new. Sound system very poor. SUV model need reverse camera.
They did nor return my security amount. They dont have any reason either. FRAUD. i am going to file a legal lawsuit against this firm.
Every time I try to make a booking the app asks me to upload the documents. I have done it n number of times but it still keeps asking. Poor app I have to say
Very disgusting service, no care about customers. Lack of knowledge and willingness to help. Never book a car from them as I share my experience. I booked a car (booking id 5361) and wanted to extend a couple of hours, but it took almost 24 hours to get any confirmation that too after several attempts and pokings. Nobody is willing to take any responsibility and keep passing to others. The customer service people has no knowledge at all. I received the car with punctured spare tyre in damaged condition (verified by the guy who delivered the car), so I purchased a used tyre informing them. I never recieved the money spent for the tyre, rather huge amount was deducted from the security deposit I paid earlier. I got a DZire which was defective and had some wiring issues, I had to push the car to start it. I was stuck in the highway for about 3 hours as the car suddenly stopped and didn't start again. Somehow I could manage to reach home. But these fellows are so unprofessional, unapologetic and unrepantant that instead of all these problems I faced, they kept my money. Shame on them. Moreover, you will never get any response of any Email you send to them.
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