Clearpath: Images & Medical

Patient Clearpath

About this app

Tired of receiving x-rays, MRIs, and CT-scans via a disc (CD) that you can’t even open or access? Clearpath’s patient app enables you to access your medical records and imaging digitally, so you can #DitchTheDisc and take control of your own healthcare. Store your medical records and images safely in the cloud, and easily share them with family and providers.
• Request medical records & images from any facility you’ve visited
• Receive records & images 100% digitally via the Clearpath mobile app
• Upload any records & images you already have to store them in one place
• Store records & images in Clearpath’, powered by Amazon’s leading secure cloud platform
• Share records & images with healthcare providers and family members; easily grant and revoke access

Ratings and reviews

Sounds like a great idea, but functionally useless as far as I can tell. Created an account, provided ID verification, but when I try to choose a facility to request records from, the drop down menu doesn't open. It doesn't give option to type in/search for a facility either. Best (worst) of all, the app has no "Help" option to assist with troubleshooting. Even a FAQ section or more detailed description of how to operate the app would be an improvement, because those aren't available either.

Useless. It requires updating the password before using. But it won't do the update. So it's not usable. l keep getting a message about at least one uppercase, one lowercase, etc. - which my password already has. UPDATE. Played with it for a while and found a shorter password with different special characters worked. So the password description is wrong or incomplete. Very bad first impression. After that, the X-ray images were visible but the "enhanced" document only spins.

Keep telling me my password is incorrect it tells me to put an uppercase a lowercase a number and a special character. I have tried four different ones that make the exact requirements and it just throws that little box up that I don't meet the requirements. I've made them extremely long passwords with all the little extra stuff it doesn't work so can't even log in the first time.