Horrible service don't use them at all. Any other app like urban clap, big stylish are all much better. These ppl keep cancelling appointments lik it's not even funny. Their beauticians r so unprofessional and their app is d most horrible
As a first time user, very disappointed. The app is bug-y, have registered as a male customer and my booked appointment at the customer care end has gone as a female customer. So the service personnel (females) even came to my place and had to return back cause female's provide services for females only, not to male. When i reached out for customer care they were not in a capacity to resolve and send the male staff for the same. Only one word came out "sorry sir". I would rather try and have a work around to provide the service at any cost. (this was a rescheduled appointment from the customer care side, since the staff was not available on Sunday, which is completely understandable). So whose to blame??
Really bad customer service and disappointing beauty treatment. I had taken an appointment for my mom as a gift for Mother's Day. She was supposed to get aroma manicure and aroma pedicure. The call center had some huge confusion regarding my appointment and who they are sending. Finally when she came one and a half hour late, the beautician seemed to be in a hurry and hardly did proper scrubbing and massaging. Aroma mani-pedi is supposed to have 10mins of massage at the end of service but there was no such thing done. The nail polish also was shabbily put with paint on her skin! Then, to top it all off, she tells my mom that your service is free and you don't have to pay anything! My mom told her that payment has already been done online and then the beautician was taken aback. I guess she thought she was giving us some complimentary service in a hurry. Really disappointed when it was supposed to be a gift for my mom. The treatment was supposed to last 1 and a half hour but she was out of the house in less than an hour.
Not many provide such high quality spa services at home. Their beauticians are very professional and take extra effort to provide the desired results.
The service quality for spa is pretty much upto the mark. Body spa massage really helped me to recuperate from my joint pain.
Booked a facial for my mom on mothers day. The artists gave us a good voucher for future sessions. It was very convinient to book an appointment for beauty services. The results are pretty much upto the mark
Bug Fixes & Enhancements