137 reviews
Content rating
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About this app

The MyHotelTeam® mobile application provides on the go access to view current schedules, time cards, and time off requests.

Immediately see your schedule for today and the next three days.

View your schedule for the week as soon as it’s published by the hotel.

View the current week’s daily hours and a summary of hours so far. Pay Rate items, like wages and tips, are not included.

Make requests for time off as soon as you know you need off. View any pending, approved, and denied requests.

Input requests for Availability preferences as you know your ongoing schedule availability.

Note: Some hotels choose to remove the Timecard, Time Off, or Availability pages from their employee access. If you have any questions about this, ask your manager or supervisor.

MyHotelTeam® is operated by Hotel Effectiveness®– the leader in labor management solutions designed exclusively for hotels.
Updated on
Jul 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted
137 reviews
Lauren Marie
August 2, 2022
Never have I had an app that signs me out of my account, repeatedly. Also the app will not send an email to me to reset my password. This is the 4th time I've had to request help from my management team because the app does not work properly.
1 person found this review helpful
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Hotel Effectiveness Solutions, LLC
August 2, 2022
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at support@myhotelteam.com.
Chandra Richards
December 23, 2021
How do you view the Whole schedule? On any other scheduling app I have used in the past, We can all see who is working what day and shift. Quite convenient if you need a shift covered/switch. I do not see Anything on this app that applies to that. I am only able to see my schedule and timecard.
3 people found this review helpful
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Hotel Effectiveness Solutions, LLC
March 21, 2022
Thank you for taking the time to share your feedback! We've sent this idea to our internal team and hope to include the ability to view the whole schedule in the app in a future update. Don't hesitate to reach out to us at support@myhotelteam.com if you have any other feedback.
Emily 585
August 1, 2020
The app was working the last 4 days until now . I have reinstalled at least 4 times and kept the screen open and all it does it shows is a loading screen but doesnt load the following page.. I dont know what to do go fix it?!
2 people found this review helpful
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Hotel Effectiveness Solutions, LLC
August 1, 2020
Hi Trimko, Thank you for your feedback. Our engineering team identified the problem and resolved the issue this morning. Please try again. If you are still having trouble, please contact us support@myhotelteam.com.

What's new

Minor bug fixes and performance enhancements.
Minimum supported operating system is now Android Oreo 8.0.