3.7
970 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The new Carrier Home app features a contemporary look and feel that allows homeowners to control their Infinity system remotely.

The app features an enhanced homeowner experience, improved functionality and increased connectivity performance between the mobile device and their Infinity home comfort system. In addition, homeowners will be able to learn more about the air quality around their home, including a snapshot of various pollutants levels and the Air Quality Index in the atmosphere near them.

We update the app regularly to introduce new features and enhancements and look forward to your feedback.
Updated on
Jun 1, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.7
970 reviews
Shelley Powers
May 27, 2022
Device was working, including up to date operating status. Now, I'm getting a message that my device isn't connecting to the Carrier server. It does show it is connected, and then it shows it isn't. It shows it is, and then isn't. This thing is so buggy. And I have no clue how to fix it, and of course, there's nothing online or in the manual to help. Update: I found a note online about how to reboot the thermostat. Hold anywhere on home screen for 10 seconds. Once device was rebooted, connected.
8 people found this review helpful
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Doug Lehman
June 11, 2022
App will tell me that the thermostat is off line. It is not off line. App will indicate the system mode is set to off. Yet it is set to cool. I've tried switching WiFi signals to no avail. This happens to both zones thermostat. The thermostats tell me it is connected to my wifi but disconnected from the Carrier website. Whatever big and small bug fixes you made in your last update, fix your fixes. It worked great before your fixes. I hope I don't need to go back to Nest.
2 people found this review helpful
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K Walter
June 8, 2022
The app periodically doesn't recognize the thermostat. Lately it's stating the thermostat is off line, it's not. I'm very disappointed because I rely on the app at night because I can't go down the stairs easily because of a knee issue. I can't make adjustments at night, so I'm just hot or cold when I am trying to sleep.
7 people found this review helpful
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What's new

Miscellaneous large and small bug fixes across the app as well as UI/UX improvements.