Good but there needs to be an option for either the booker or the booked party to cut down the total in case of an emergency. (Like we scheduled for a deep clean but there was an emergency water shortage in our area. We still had to pay the full amount somehow). Also please put the advanced booking option on your app, especially for tasks that require advanced bookings. The airtable link isn't working anymore either.
17 people found this review helpful
12 July 2021
Understood on your comments and will work to address them. For services you need later on, we just launched the Scheduled Booking feature! You can now schedule on your preferred date and time on the Job Summary page. Thanks for taking time to give us your thoughts and we look forward to serving you again.
First time user and customer and I've got to say their customer service is spot on! I was having a hard time booking and after my 2nd try failed they called me up and offered to manually connect me to a partner service provider. Definitely one of the best customer handling ive ever experienced. Great job!
6 people found this review helpful
3 December 2020
Hi Miguel, thank you for your encouraging words and positive feedback! We'll always be here to assist you with any task you may need our help with. :)
Another bad UI experience. Can't even check out what my options are before signing up. And once I finally did sign up, the app says "Share your referal code!" But it didn't have an exit button, so even after sharing it just stayed on the screen. So sad, being blocked from what could have been great service. Please fix this, then I'll change my rating.
11 people found this review helpful
5 December 2019
Thank you for your feedback during our beta phase. We are now officially launched and we believe that your issue has been resolved. Please give MyKuya another try and let us know what you think!
We would appreciate it if you could update your review with our latest update as it means a lot to us!
- MyKuya Team