PostNord Norge

PostNord AS

About this app

The PostNord Norge app brings together the services you need to handle your parcels more easily. With a simple Vipps registration, we find your parcels automatically and you will be able to keep track of parcels on their way to and from you.

We have developed the app based on feedback from our customers, and we are continuously working to make it better. Do you have ideas for improvements or discover something that does not work as it should? Leave yours

In the PostNord Norge app you can:
- Track your packages
- Receive notifications when the package is ready for collection, uploaded for delivery, or on its way to you
- Pick up parcels from parcel machines
- Sending packages to friends and family
- Customize your home deliveries
- Get easy access to retrieval codes
- See opening hours and location of delivery points
- Contact customer service

Ratings and reviews

Not a good experience. estimated time disappears if you close the app after reading it. the delivery disappears if 1 of 2 is delivered and the 2nd one isn't on the road. (it returns once it is) 2 package were to be delivered, was given time of delivery and a weight of 40KG+, i canceled plans to get it but it was the 2nd phone sized package i didn't have to be there for. no notification of them being close, so you can't be out of hearing range for the 3 hours given (which might be wrong too)

The app is OK, and the actual y delivery service is terrible. Packages dissappear, re-appear, and most of all, are delayed by over a week. Some online stores offer delivery with only PostNord, and I've used them for private and business related orders, and it's always the same - delays, and drivers that for some reason, cannot fint the doorbell or my phone number to contact me om upon delivery. I'm not sure how well the drivers are payed, but the service reveals it all.

Terrible delivery and customer service The delivery service is extremely poor. The system allows you to choose your preferred pickup location, but then the package is rerouted to a completely different (and much farther) location without notice. Customer service is just as disappointing — emails go unanswered and no real help is offered. It feels like no one is actually addressing the issues customers report. Very frustrating experience overall.

What’s new

Mindre forbedringer og stabiliseringer.