Grifols Plasma Donor Hub

GRIFOLS SA

About this app

Your donation experience just got smoother. Donor Hub is your go-to place for plasma donor needs.

Use Donor Hub to:
• Check your donation and compensation history. Details of your most recent donation is available in Donor Hub 24 hours after your visit.
• Stay up-to-date on all things Grifols by enabling push notiifications
• Receive tips to help prepare for your next plasma donation
• Learn what happens to your plasmation after your donation
• Schedule your donation appointments (where available).

If you are already registered in Donor Hub, just download the app and login! The Donor Hub app has all of the features found in the web version of Donor Hub.

If you are not registered in Donor Hub, you can sign-up in 3 easy steps:
1. Download the Donor Hub app.

2. Ask a center team member for your one-time registration number.
You will need this number to register for Donor Hub.

3. Register for Donor Hub*
You will enter your registration number, name, date of birth, mobile phone number, email address and choose a password. Don’t forget to turn on notifications for Donor Hub!

*Remember, if this is your first donation you must wait 24 hours before registering on Donor Hub.

Ratings and reviews

I like being able to schedule and log in with my phone, takes some stress off the staff. However, this app takes forever to open on full bar wifi, on anything less it can take several tries. Recently, it started asking about notifications EVERY TIME I open it, only "yes" and "not now" options. I don't want/need notifications from this app!! It also picks the worst possible times to log me out as if to mock me, like twice a week. Overall useful but frustrating.

Worst App ever. Ive been trying to log in for 3 days and it just spins the loading thing. I've tried resetting password even though it's right and that does nothing, it doesn't even get past me putting in my email so it can send me the reset instructions, it sits and times out. Apps crash and the fact that no one has jumped to fix this considering they dont take appointments over the phone. It's ridiculous. I imagine this is how they lose donors. If I cant log in, I cant make an appointment.

Been donating for 3 years now. It works well enough, you can schedule appointments easily and I like that you can do the questionnaire in advance. However: - If you don't give location/notif permission, it will ask you every log-in to enable them. There is no "don't prompt me again" option. - In one of the latest updates you must log in every time you open the app. This is very annoying. - You can't see what your card balance is, just total compensation.

What's new

We work hard to constantly improve your experience. In this version, you'll experience bug fixes and improved app performance.