
InsaneArtist66
Terrible at logging in. Ill put in all of my information correctly, it will then "log me in" then immediately log me out. Then for some reason, it will say "Invalid state" while putting in my information. I have no idea what that means, especially with all of my log in information correct. And now I've been blocked out of my account thanks to the app not working.
15 people found this review helpful
Stellantis Financial Services
May 8, 2025
Thank you for calling out the login struggles. The fix is in, and we hope you’ll give the app another try. If your experience is better, please let us know—it makes all the difference. If you find the issue has continued, please call our Customer Care Support Team at (800) 234-0971. We are here to assist.

Leviathan 68W
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App never works right, and every time I log in, it loads for a while and right back to the login screen. I have to use a computer if I want to view my account. **Update: They have a feedback tab, and when you click it, it's nonfunctional. What a joke. It's easily the worst app I've ever used. Signs of a dying brand, I guess.
9 people found this review helpful
Stellantis Financial Services
May 8, 2025
Leviathan, I appreciate you taking the time to let us know what wasn’t working. The bug sending users back to the login screen is now fixed. If you notice a difference, your updated feedback will help others and our team. If you find the issue has continued, please call our Customer Care Support Team at (800) 234-0971. We are here to assist.

Alan W
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This app needs help. Currently cannot schedule my car payment. I have lots of trouble logging in. Enter email & password, press login, enter the code from the text message, press log in. It goes right back to the first login page. If I do happen to get in, the app is set up like a website and loads fairly slowly. For a however-many-billion-dollar company, you'd think something as simple as a payment app could be nicely polished off.
6 people found this review helpful
Stellantis Financial Services
May 8, 2025
Alan, we appreciate your honesty. The app needed help, and we’ve made real improvements by fixing the login bug. We’d be grateful for a fresh look at your review. If you find the issue has continued, please call our Customer Care Support Team at (800) 234-0971. We are here to assist.