mySLC Mobile

Salt Lake City Corporation

About this app

Introducing mySLC, your ultimate tool for enhancing Salt Lake City's neighborhoods and communities. The new service request app allows residents, businesses and visitors to report non-emergency issues such as potholes and graffiti.

Reports seamlessly integrate into Salt Lake City's service system. Track the status of your requests—all conveniently through the app.

Ratings and reviews

this app is designed as if it was meant to be used on a computer instead of a phone. A lot of small text fields to fill out. No logic as to why a field is required or not. license plate is a required field but "if unknown enter none". Screens take long to load, pictures take long to upload. What I would like to see is an app that remembers your frequently made requests, only asks for what is required, and doesn't make me spend 5 minutes reporting yet another car parked in the bike lane.

Handy app but hard to read with every word capitalized and frequent misspellings such as "poor" instead of "pour" evidenced in the last screenshot above. There doesn't seem to be any descriptions accompanying the request forms so I had to look up the description in a separate web browser (for example the special needs registry). I didn't want to just submit info without knowing what it was so I did a Google search to see if it would benefit my family's situation. Still a very convenient option.

This is leagues better than the old 311 app! It's way easier to get the help I need since I can easily search for what I need fixed (or what I might have questions about) and it gets me directly to the people who can solve it. I no longer have to deal with a phone tree or a calling around at random until I can find someone who can help me. Following up on my case is also way easier!

What’s new

We updated the app with the latest features, bug fixes, and performance improvements.