2.3star
418 reviews
50K+
Downloads
Everyone
info
About this app
Get quick and easy access to all the services provided under your plan, anytime and anywhere with the MSH mobile app, available in 7 languages!
With the App you can:
- Take a picture of your supporting documents for your claim* directly via the App,
- View your reimbursement statements in real time,
- Receive automatic notifications to keep you updated on the latest news,
- Geolocate nearby healthcare professionals listed by MSH anywhere in the world,
- Access your personalized insurance card at any time,
- Learn more about your destination’s culture and healthcare system with our country guides, and receive real-time alerts
- Get information on common drugs and diseases with our medical guide
Download the application now to discover all its features!
This application is valid for Previnter and ASFE customers.
With the App you can:
- Take a picture of your supporting documents for your claim* directly via the App,
- View your reimbursement statements in real time,
- Receive automatic notifications to keep you updated on the latest news,
- Geolocate nearby healthcare professionals listed by MSH anywhere in the world,
- Access your personalized insurance card at any time,
- Learn more about your destination’s culture and healthcare system with our country guides, and receive real-time alerts
- Get information on common drugs and diseases with our medical guide
Download the application now to discover all its features!
This application is valid for Previnter and ASFE customers.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews
2.3
412 reviews
Srdjan Vukovic
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December 3, 2022
Worst experience ever, I will never use this insurance again...they split you reimbursement for no reason, and then you pay additional fee, you can wait payment for a few month, they very often reject a claim requiring additional documentation. Worst service, every time new agent with the same questions. App is not user friendly at all, actually complete system is not user friendly.
12 people found this review helpful
MSH INTERNATIONAL
December 6, 2022
Hi Srdjan, Could you please contact us at reclamation@msh-intl.com with your insured member's number (and claim reference if necessary)? It'll help our team investigate your case. Thank you, The MSH team
A Google user
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March 14, 2023
It is not possible to trace which reimbursement corresponds to which claim. If you do multiple claims at once, you receive several claim numbers. But then, when you receive the reimbursements, they are assigned yet another different number! So, you don't know to which claim they correspond. In addition, there is no claim history. To improve. EDIT: from the last update it simply does not open anymore!!
11 people found this review helpful
MSH INTERNATIONAL
March 20, 2023
EDIT: Hi again! Regarding the reimbursement/claims topic, we're already working on connecting the two items, as other members like yourself have already brought this detail to our attention. We'll make sure to inform you once the new version of this feature is available! And for the app lauching issue, are you still experiencing it? The MSH team
Dawn Baker
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February 17, 2025
Completely unstable - the app won't stay open for more than a few seconds. *Updated Review* I have since uninstalled/reinstalled the app. While it no longer crashes, it cannot authenticate my login information that I have verified/reverified my credentials. Very disappointing.
1 person found this review helpful
MSH INTERNATIONAL
February 13, 2025
Dear Dawn, The bug you faced has been fixed gradually depending on the devices used, which is why the update was not effective yet when you tried to reinstall the app. The new version of the app is now available. We invite you to update it in order to use it under normal conditions. Thank you for your patience. Best regards, The MSH team
What’s new
Thank you for using the MSH International app. This update helps us improve the application, fix bugs and implement new features.
App support
About the developer
MSH INTERNATIONAL
dsis2hweb@gmail.com
39 RUE MSTISLAV ROSTROPOVITCH
75017 PARIS 17
France
+33 6 46 30 84 28