Bihar Sugam Smart Meter

Secure Meters Ltd.

About this app

Bihar Sugam Smart Meter is a smart app for pre-paid meter consumers. It allows you to track your electricity consumption in real-time as well as know how much balance is remaining in your meters. This new app lets you recharge your meter from home or on the go using the preferred payment method. The main features of the app include the following:

1. Provides alerts for low or no balance
2. Predicts the number of days left before your balance will run out
3. Displays your daily, weekly and monthly energy usage and cost (Please verify)
4. Enables managing multiple connections through a single user account
5. Allows you to recharge the meter in simple and easy steps
6. Provides an alert if the load is high
7. Enables you to raise a request or complaint
8. Allows you to check your purchase history

Ratings and reviews

Horrible experience with this app! Worst app made by the electricity department. Payment issues are common, no refunds, and the support team is clueless. Smart meters are a nightmare - constant technical glitches and no resolution. Reverting to a normal meter is a better option. And to top it off, rates have gone up post-smart meter installation. 1 star isn't even enough.

When I recharge Many times the recharge code didn't generate. but my money was deducted from my account. At 10:00 Am electricity cut ! The meter shows zero balance. Then the app operator has to tell me how can i know my recharge is done or not? We (consumers) are very unsatisfied through this Electric Meter service 👎. And especially nowadays This problem continues. I hope the problem will be solved...

I had never seen application like this. it is the worst application made by electric department, even many times payment fails, no refund. It is better to have normal meter then smart meter, always there is technical problem and support team is unresolved even I had visited office for many problems. Even the price rate had also been increased after smart metre connection.