
Homeschooling Mother
before the tax deadline I was met with errors every time I logged in. with the tax prepare did my taxes the system gave errors with a 0 refund which I'm qualified for. the system shut down. I just tried to log in and another error message. very disappointed considering the fact I signed up to do people taxes under this company.

Hassan Muhammad Sr
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So far...not working correctly. My clients keep getting error messages when they're trying to sign in 😒. Tried using the "forgot password" function, going around in a circle, no reset or resolution...
4 people found this review helpful

A Google user
First, your tax preparer needs to send you a link (through OLTPro software), when you click the link it allows you to create an account through a browser (I couldn't create my account through the APP, it won't validate). After you create your account, you can log in using this APP. I was able to remotely sign my documents using the browser alone, and upload pictures of my tax documents using the app with my phone camera. I could see this being useful and will give it 4 stars because I liked it but it could definitely be better. I could see a lot of taxpayers struggling with it if they're not too tech-savvy. I recommend just using a browser and a PC to log into My Tax Office, why install an app for a one time thing such as signing?
15 people found this review helpful