My Tax Office

On-Line Taxes Inc

About this app

MYTAXOFFICE Mobile Application
The main purpose of the application is better communication between the preparer and the customer. It allows the customer to upload documents and mark complete from the mobile application. The customer will also have access to their application as they are prepared within the software.

This mobile application will have the following features
 Create a new account from anywhere.
 Upload documents in the .png and jpeg file formats from anywhere.
 Take a photo of your documents with the mobile device’s camera and upload.
 Client can find the status of the application.
 Client can mark complete from the app.
 Client can view their prepared application.
 Client can send or receive messages to/from the preparer.

If you have any questions which are not included in this document, please contact Customer Service.

Ratings and reviews

First, your tax preparer needs to send you a link (through OLTPro software), when you click the link it allows you to create an account through a browser (I couldn't create my account through the APP, it won't validate). After you create your account, you can log in using this APP. I was able to remotely sign my documents using the browser alone, and upload pictures of my tax documents using the app with my phone camera. I could see this being useful and will give it 4 stars because I liked it but it could definitely be better. I could see a lot of taxpayers struggling with it if they're not too tech-savvy. I recommend just using a browser and a PC to log into My Tax Office, why install an app for a one time thing such as signing?

Very simple app and somewhat user friendly. Grammatical errors. Some drop-down fields don't input data the way a standard drop-down does, say for the state initials. Relies on tax preparers' instruction for initial setup, which can be a nusense for the user if they don't get the proper documentation right off and understand how to follow.

This is very confusing, because in order to log into my account I have to create an authentication code and I have to download the application to my phone and when I have everything, which has taken me more than 2 hours to achieve, I still can't get into the tax application. This is a huge waste of time and I don't like it. For a person like me who doesn't know much about technology, it's a huge annoyance and frustration. This is good for young people, but not for us old people

What’s new

Tax year 2024 ready to file.