Good A lot better value than traditional red and white cabs in KL. They are also better value than the blue cabs in KL. Mostly a prompt service with clean cabs and courteous drivers. Still the occasional smell of cigarette smoke in some cabs though, this could be improved. Well done, a vast improvement over what we have had to put up with for years. All tourists should use this app it offers you more personal security than the traditional operators
Worst customer service My account was suspended a year ago and I call Grab to explain and they have reinstated my account. Now suddenly Grab decide to suspend my account again while I only use 1 number for Grab.
Worse customer Everyone here give opinion as customer... as a driver I also face alot prob after the customer made the booking they dun answer the call and also after confirmation they just cancel and dun bother to update the drive ... we will be there they just dun bother answer the call also.. just cancel as they wish
Waiting more thn 1 hour Totally upset with grab car. Waste my time wait so long . They just ignore it.
KENAPA SELALU X DAPAT?! Tlg la baiki,kalau dulu grab menyenangkan kerja sy..kenape sekarang sy tekan je location..selalu null.??mohon dibaiki..khidmat kalian terbaik.tp sistem kalian teruk
Lousy app! I've tried many times, cannot get activation code. Really pissed off!
This update includes some code improvements so you can continue to enjoy fast, safe and reliable rides with Grab.
Ride with Uber for fast, reliable rides that are affordable and available 24/7.