This Spectrum company I'd horrible. This app will not open due to Network Error. Call to pay bill and automated service and it hears nothing you say then when speaking with customer service they charge you an extra $5 for them to do their job and process the payment. Keep this up Spectrum and you'll be losing alot of customers
Worked when I first downloaded it but after about a month it logged me out and now says "network error. Try again later" I uninstalled it and reinstalled but it is still doing the same thing. What is the problem? Judging from the comments it is not just me or my device.
Now spectrum, still same lies, gave me a package deal to stay with TMC, now they take it off and said I never was offer any deals. BBB, is now involved to expose these lying bastards. DO NOT GET SERVICE WITH THESE THEIVES. Not worth it.
Fooled every time. I only pull this app out when I'm troubleshooting why my internet is not working. Yet this app does not show any outages in my area. No, for that info, I have to call. This app would be useful to pay bills, but I use autopay. If only this app had a report outage button and notified you that others in your area have reported outages and that they are working to fix the problem.
I have used this app for several years with no issues. It appears they updated it and killed me at the same time. I can no longer login without a network error msg, and I cannot update either. I uninstalled and now cannot reinstall. I need this app to pay my huge monthly bill and troubleshoot as well.. Anyone know when they might be fixing their so called update? Wow!! I'm not the only one with the network error ! And I cannot reinstall either. This app is now completely fubar'd! Fix the app!
Well I wanted to reply to a comment made in a review and agree to disagree. Its not that the techs just don't show up its the foreign sales personel that can't get there shit together. No training on what they offer and they send the wrong techs to do something that they weren't trianed for.
Minor bug fixes