This app sucks!!! This has to be the worst ever. Adding a new credit card is a pain in the ass. Why would you turn the expiration date, into some sliding b.s.! Versus keeping it simple. Smh
This app is useless. I've tried using chat and got disconnected from several agents and it doesn't show what I've paid so naturally it can be frustrating... Time Warner is very good with trouble shooting but not with customer service.
Never works Takes so long to sign in. App crashes when I try to load anything. Pointless, but will try it a bit longer. Hopefully will be better next update. I have a Samsung 7 edge device. Other twc channel app is great.
It's an okay app. Certainly better than dealing with them in person or on the phone. It gets the job done but I hate that I'm signed out at random times..
App is ok Service sucks, especially customer service. Most of the time the app doesn't even see the devices connected so there's nothing the app can do. And can you please stop with the notifications?
Far too many permissions You don't need access to my contacts, my bookmarks, my camera, my app history, on and on. None of that is needed by an ISP. I'm using this app just long enough to get a tech out to fix a busted connection, then uninstalling.
•Added the digital wallet feature that allows users in certain markets to save and update payment methods for future use. (TX, Pacwest, NYC)
•Enhanced the payment error messages
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