Everything you need to manage your TWC service, get help, and pay your bill is in one easy to use app! I love that I can text someone anytime 24/7 when there is an issue or I have questions. The only issue I have with the app is sometimes you have to back out of the text window and open it back up to send you response. It gets annoying but other than that, no issues for me.
I had TWC before Spectrum ever thought about joining with TWC. Now TWC/Spectrum Company. I had the Phone Service with everything and I had Cable Service with everything except The Movie Channel, Cinamax, Epix and Adult Channels. I was paying about $217.00 a month. It was too expensive for me so I decided to get rid of the Cable & Phone Services. I just wanted the Internet Service TWC/Spectrum Internet Company is the best in the area no one can come close to it. I have the best Internet it cost $72.00 a month and I have a Modem & a Router that gives me 2 WiFi System the 1st gives you about 50 m/s of download speed and it's a little bit slower than the 2nd one that gives you 100m/s download speed & the upload speed is between 12 m/s and 17 m/s at my Computer and TV. But now I have just Internet Service it gives me more options then the Cable ever did and you can too. I bought The Amazon Fire Stick TV System it costs a one time fee of $45 and with Amazon Prime (Credit Card) you can pay 99.99 a year or $10.99 a month. It's worth the cost. Remember I was paying about $220 a month for Cable, Phone and Internet Service now I pay $10.99 & $60 a month for my Boost Mobile Phone that gives me more than TWC Phone has ever gave me. So I pay $140 that's for the Internet Service. Mobile Phone Service & Amazon Prime with the Amazon Fire Stick TV System. It gives me everything I want and need. At a much lower cost than TWC/Spectrum Internet Company. It's has saved me money. I LOVE TWC/Spectrum Internet Company for their Internet Service.
This is the worst company's to deal with. And their app shows that. I absolutely do not recommend. I tried to get support but these guys tried to charge me. I just want to pay the last bill. And the bill is less than 5 bucks. The system built for this app is flawed.
The only reason I'm giving this a low score is because of how much of a battery hog this thing is. It's only second to my screen and I do not open it. The background processes this app does need to be more efficient.
The chat feature isn't the best. You could be chatting with a Rep and when you try to send a message, it doesn't go through. You can be chatting just fine, but then it hangs up and you can't respond to the Rep. They ask you are you still connected, but you are trying to send your message. Please fix this issue. Why have a chat option, and it doesn't work perfectly.
App is okay but Time Warner internet I have problem with. It goes in and out all the time and very slow internet even though I have fastest service I'm paying for. Been resetting my router many times but seems like nothing is working. Not good internet service for the amount I'm paying.
- Updates to Contact Us and Talk to TWC
- Minor enhancements and bug fixes
The Top and most Simplest Universal TV Remote Control. Powered by IR & WiFi