Terrible After the fox lake store did a redesign, the aisles are longer and thinner and the shelves are taller. The lines at the checkout are longer waiting periods. And the pharmacy also had a long wait time. Not happy at all. I try not to shop at this store for those reasons.
false advertising at its finest each time I add coupons to my account and attempt to use it at the store my "number doesn't work" and they are unable to give me the coupons. if I happen to go in the store and use my card and not have coupons the system accepts my phone number. it takes for absolute ever to scroll thru all the coupons because the app is antiquated and doesn't allow for searching via bar code or by name. of course. no one I. the store can help because it's an "online problem". 30yr jewel customer and never coming back.
Fresh meat prices. The Grayslake Jewel's butcher wanted a dollar more per pound ($10.99) to cut a bone in rib roast for me than the $9.99 per pound roasts (all way too big) already on display. I left there and went to the Gurnee Jewel and just for kicks asked the butcher there the same question. He happily cut me a 5 pound roast for $9.99 a pound. So are the Grayslake butchers on commission or just too lazy to do their job ?
Please remove liquor from Beverage section Wine/Beer/Spirits already has it's own separate section. Please remove from the general Beverage grouping - makes scrolling through that section extra time consuming.
The biggest piece of BULLSHIT This new version won't even let you simply look for items in the store!!!? There isn't even a "search button" in the app!!! It just repeatedly asks you to create an account when I just want to check on one item and be done!
Second review Gas rewards,all of a sudden doesn't work....Every time we put our number in it now say invalid then I go into jewel and shop and put my number in that also says invalid. I hated this app before, then you fixed it and loved it, then you added gas rewards and haven't gotten to use the gas rewards but one time. Give us back our jewel card please!!!
* Bug fixes to improve your experience.
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