Quick Check problems I've been using this app for 2 years now and its really convenient and useful. I also really love that it's been keeping every transaction record (in detail) that I've made. The only problem thus far is the app not processing my checks, I use good lighting and a clean background with clear photos but it still shows an error message. This is really frustrating and disappointing.
Its A Scam !!!!!! Run!!! We were receiving our direct deposits regularly from work every week. Up til last week when boost wouldn't release the funds. Called the customer service and requested they return funds to employer. But they claimed that you must speak to a program manager then give you a 877 to call and it routes you back to the customer service who says you can't reach program manager due to "high call volume" then tell you someone will call you back. No one calls you back. UPDATE: they finally sent the money back.
Do Not Use! There are always problems. Have had this service for almost 2 years now. During that time, they have had constant technical problems, which included not being able to use the card because of "technical problems", not being able to sign in because of "technical problems" and now quick check isn't working because of "technical problems". This first happened to me two weeks ago. I let it go the first week, but called customer service the second week and they told me of the "technical problems" and said they didn't have a clue as to what was wrong or when it would be fixed, but told me I should "expect problems, after all, it's just an app". Now, we are in week three and the quick check is still down and again, they have no idea why or when it will be up. Customer service is terrible. I had to call Action 9 News to even get someone on the phone who could help when the whole system was down. When it works, it's great as long as you don't need to call Customer Service. Terrible, awful, dreadful and utterly useless and frustrating customer service. Problems have become too frequent and too drawn out. NOT RELIABLE. AVOID!! Is A.K.A. BOOST MOBILE WALLET!
They lied Been waiting for my money for FOUR MONTHS. THEY claim it's been escalated, won't let me talk to a higher up.
Horrible I use this for direct deposit but I'm going to let it go and get green dot this app has gotten so horrible it's always unavailable and I can never quick load checks
Can't sign in... Could not sign in.. every time I put in my email and password it says incorrect. Then when I go to forget password it says error. And then when I go to "sign up" it says my account is already registered..