Najm | نجم

Najm for Insurance Services

About this app

Najm for insurance services provides a smartphone application “Najm” which enable drivers/insurance Co. clients to take advantage of the following services:



- Reporting an accident

- Taking photos for the accident scene.

- Following-up with accident status.

- Knowing the expected investigator arrival time with the possibility to track him on the map.

- Checking the accident report status.

- Checking the status of the vehicle policy

- Locating Najm’s branches on the map along with contact information.

- Guidelines and Important Information



This application helps to facilitate the process of traffic accident reporting. It also speeds up the arrival of Najm’s investigator to the accident scene by getting the accurate location of the accident. In addition, it is automatically registering the accident number and assigning the nearest Najm’s investigator.

Also, you can follow-up with the accident status starting from reporting the accident till sending the accident report automatically to the respective insurance company.



Notes:

- This application currently supports Arabic and English languages.

- The application serves the accidents occurring within coverage of Najm in Saudi Arabia.

- You cannot use this application in areas not covered by Najm.



In case of any inquiries, kindly contact customer service on 920000560.

Ratings and reviews

It has been 5 days I have been trying to register my account but the app is giving error "Sorry, something went wrong. Please try again later". I have registered complaint and they say it will take 10 working days to resolve my issue. 10 working days means 2 weeks. Not sure ehat happens after two weeks. Giving 5 stars bcz app is very good and hopefully my issue will be resolved soon, insha'Allah

Frankly, the online service is very bad. I had an accident, opened the application, created my account, and tried to log in, but it did not work. When I received the result link from Al-Najm, the link did not open and the screen showed that this link is no longer available. Until now, I do not know who was at fault in this accident.

Overall, everything is fine and the reporting process is simple. However, in situations where a back car hits the front car, it’s not always the back driver’s fault. Sometimes people suddenly apply brakes or change lanes without using indicators, which can lead to accidents and unfair insurance claims. I would kindly suggest looking into this matter, as otherwise, people may continue facing unnecessary losses.

What’s new

With every release, we aim to enhance the Najm app experience.
Here’s what’s new:
- Routine maintenance and performance improvements.
Thank you for using Najm App!