Honestly I never had a problem with this app when I first got it 2 years ago all the way until this month. I was able to pay my insurance last month but I can't access my account or anything. I needed to show proof of insurance and didn't realize I didn't have to actual insuance card. So when I went to sign into the app I couldn't. Don't bother wasting your time downloading this, until they fix it.
I couldn't log in until one of the reviews mentioned if you have an android go to settings ,go to apps, then nationwide, then clear data. It allowed me to log in with no issue But kinda annoying that I had to look for this answer. If they could put this description in app info that would be really helpful
The only thing that is annoying me about this app is the calendar function. If you forget your username or have to change your password they require your birth date to verify who you are which is cool. But instead of being able to select the date individually by month/day/year - I have to scroll back through 30 years worth of months. It'd be great if you did something about this - Thanks.
I think the issue with logging in has to do with your password. I logged in and out several times just fine. But what I did notice was... After you type your password it automatically puts a space at the end. Try deleting that space before you press login. Worked for me every single time.
Used to be good but now I can't log in. Mobile web page is fine but login doesn't go anywhere. Talk about a pointless app to install. Insurance is great but app is worthless. Updated review to 1 star. Not changing insurance because of the excellent roadside assistance just annoying to not be able to use the app. Please fix it. Update 8-15-17. App had an update and still can't login. Other than giving me a direct line to roadside assistance it's utter useless. I can just go in chrome and login to the website faster. Review still 1 star. Would be none if possible.
If you have a problem logging in, go to settings, apps, click on Nationwide, storage, then clear data. Go back to the app and give it another shot. That should get you in. For the person that said they had to scroll through 48 years of Aprils, lol. Just touch the year and a scroll for the years pop up.
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